Privacy & Cookies

Moondragon Cards is committed to preserving the privacy of all visitors to our website at www.moondragoncards.com. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

We are registered with the Information Commissioner's Office (ICO). Our Registration Number is : Z1536788. For more information, visit the ICO website. For the purposes of the Data protection Act 1998, the Data Controller is Needs to be Seen Ltd of 23 Stanley Road, Alvaston, Derby, DE24 0AB.

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

Information that we collect from you

When you visit, register or order products or services on www.moondragoncards.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

Use of your information

Your information will enable us to provide you with access to all parts of our website and to supply the goods, services or information you have requested. It will enable you to participate in interactive features of our service, when you choose to do so. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

Disclosure of your information

The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know.

You agree that we may disclose your identity and contact details to (1) any third party who claims to us that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights or their rights of privacy, and (2) to other companies and organisations for the purposes of fraud protection and credit risk reduction.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure, so far as reasonably possible, that your information is used by third parties in accordance with this policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Cookies

Cookies are small files stored on a visitors computer. There are two types - 'session cookies', that are maintained for the duration of a browsing session, and then destroyed when the user closes the browser window, or 'persistent cookies', which are saved on a users' hard drive in order to identify either the user, or information about the user, the next time they log onto a website.

This website uses both session and persistent cookies. It uses persistent cookies to help our users stay logged in to our website, track how our visitors use this website, and enable users to interact with social networks they are already logged in to.

Tracking is done via StatCounter, AddThis and Google Analytics. All use cookies to collect information in an anonymous form, including the number of visitors to the site, how visitors arrived at the site, and the pages they visited.

By visiting this website with your browser settings adjusted to accept cookies you tell us you consent to our use of cookies. You may refuse to accept AddThis and Google Analytics cookies by making use of their opt-out services (link belows), or by turning cookies off in your browser.

Google Analytics Privacy Policy and Opt-out: www.google.com/analytics/learn/privacy.html

AddThis Privacy Policy and Opt-out: www.addthis.com/privacy

StatCounter Cookie Opt-out: statcounter.com/about/set-refusal-cookie

Security and Data Retention

We employ security measures to protect, so far as reasonably possible, your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires or permits.

Accessing and Updating

You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our Privacy Policy

Any changes to our Privacy Policy in the future will be posted to the website and, where appropriate, through e-mail notification.

This Privacy Policy was edited on 15th July 2013.

Contact

All comments, queries and requests relating to our use of your information are welcomed, please contact us.

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Testimonials [view more]

"Thank you so much for my cards which arrived this morning - just 2 days after I ordered them which is brilliant. They are beautiful and I will definitely be using your company on a regular basis. The only thing I am disappointed about is that I didnt find your site earlier. Thanks again - a very satisfied customer." - Nikki, Bedfordshire


"Just thought id drop you an email to say. I have received your cards today and may I say that I think they totally gorgeous, I have written reviews for you on the items I have brought and won't hesitate on coming back to you for more, I brought the yule cards last year too, am I glad I stumbled upon your website last year, no longer do I have to and buy boring run of the mill shop brought cards. Thank you for such a great service, may your business flourish and prosper." - Joanne, Shropshire

Moondragon is a UK-based independent greeting card shop, selling unusual, pagan/spiritual and fairy/fantasy greeting cards, prints and gifts. Artists include Anne Stokes, Wendy Andrew, Amanda Clark, and Briar. UK orders over £5 (excludes bulky items) are delivered FREE via first class post, and all orders (including overseas) are usually shipped the next working day.